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I Would Like to Report an Issue

  • Why can't I log in?
  • Can I temporarily deactivate my account?
  • My registered number on Nanovest is missing
  • Why is my account is locked?
  • I forgot my log-in details
  • Why do I keep receiving the wrong OTP?
  • Why can't I submit my phone number?
  • If my account have been lock, When my account be re-opened?
  • What should I do if my account is locked?
  • What is Appeal Procedure?
  • What documents must be included for the Appeal Procedure?
  • How long does it takes until I get the result of Appeal Procedure?
  • Will my deposit balance be returned?
  • What is the solution for a locked account (not fraud) but digital assets transfer converter services?
  • How to change your phone number independently?
  • Why is my account restricted and unable to log in?

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