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Top up

Top Up Method

  • Can I still top up using VA if don't have the account in VA Bank offered?
  • How to top up Nanovest?
  • Are there any deposit limits?
  • What are all the channel available to top up my balance?
  • How to Top Up using a Virtual Account?
  • Can I use Apple Pay or Google Pay to add money?

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Top Up Fee and Duration

  • What are the top up fee to Nanovest wallet?
  • How long can it take for top up to reach my account?
  • What do the different top up statuses mean?

I Would Like To Report an Issue

  • Why hasn't my wallet balance updated after my VA top up?
  • Why has my top up via e-Wallet failed?
  • Why has my top up via VA failed?
  • I haven’t received my Nanovest top up
  • Why has my card deposit been refunded?
  • Where's my Refund?

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