My friend uses my referral code, but I/my friend/both of us do not receive referral the reward

Apologies for the inconvenience you're experiencing. Please ensure the following:

  1. Check the referral history for the latest updates.
  2. Ensure your friend registers with a new number, enters the referral code correctly, and completes the account creation and KYC process.
  3. Confirm that you have completed KYC. You can receive referral rewards after completing KYC.
  4. Also, check your internet connection. Close and reopen theLogo_horizontal.pngapplication afterward.

Need further assistance? Contact us via Live Chat in the app or email us at care@nanovest.io.

Was this article helpful?