I did not receive a reward even though I have completed the mission

We apologize for any inconvenience you may have experienced. Here are the steps you can take:

  1. Check your gift history to view your latest gifts.
  2. Ensure you have fulfilled all mission requirements by reviewing the mission details.
  3. Claim your gift within 7 days after completing the mission.
  4. Check your internet connection and try closing and reopening theLogo_horizontal.pngapplication.
  5. Missions can usually be completed only once, so make sure you haven't completed the same mission before.

If you still need further assistance, don't hesitate to contact us via Live Chat in the application or email care@nanovest.io.


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