I just made a withdrawal today but why haven't my funds arrived in my bank account or Nanovest balance yet?

Actually, withdrawals can be processed and received instantly, and the withdrawal transaction may take a maximum of 7 business day. Make sure you do not exceed the daily withdrawal limit; you can check the following article for more detailed information: What is the withdrawal limit for Nanovest Cash and Crypto Cash?. However, if the funds have not been received for more than 7 business day, you can contact us via Live Chat in the app or email care@nanovest.io, including the following information:

  • Full Name
  • Email
  • Registered Phone Number
  • Screenshot of the transaction showing the withdrawal date until the reporting date

 

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