Why did the withdrawal of funds to Nanovest that I made through the Nanovest application Fail/Rejected and where did my funds go?

If the withdrawal fails or is rejected, the money will be returned to yourwallet balance. Here are some possible reasons why a withdrawal might fail or be rejected:

• You have exceeded the maximum withdrawal limit, which is Rp100,000,000 per transaction or Rp250,000,000 per day.
• The transaction is suspected of violating terms and conditions.
• The destination account number is inactive or blocked by the bank.

If you still encounter issues, please contact us via Live Chat in the app or email [e-mail].