Why is my account is locked?

Here are some reasons why your account might be locked:

  1. You entered the incorrect PIN four times. To reset your PIN, click here
  2. There are applications or devices that can manipulate and endanger your transactions onLogo_horizontal.png
  3. . Make sure the device you are using is secure.
  4. Our system detected suspicious activity in your transactions.
  5. You violated Nanovest's terms and conditions.

Don't worry, contact us via Live Chat in the app or email care@nanovest.io with the following information so we can investigate further:

  1. Full name
  2. Registered email
  3. Screenshot of the issue.

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