Why can't I log in?

Here are a few possible issues:

  1. Your internet connection is unstable.
  2. There was a mistake when entering your phone number.
  3. The OTP code was not sent to your phone number. Solution: click resend OTP.
  4. Our system detected that your device is modified, such as being jailbroken or rooted.
  5. Forgot your PIN code: Solution click here.
  6. Your account is locked/restricted: Solution click here

If you are still having issues, contact us via Live Chat in the app or email care@nanovest.io.

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