Follow these steps to reset your PIN in the Nanovest app:
1. Open the application and enter your phone number
2. Enter the 2FA code if you have previously enabled it
3. Click on "Forgot PIN" on the PIN page
4. Enter your NIK
5. Enter the email OTP
6. Choose the OTP delivery method (WA/SMS)
7. Enter the WA/SMS OTP
8. Create a new PIN and confirm the new PIN
9. The PIN has been successfully created
Note:
Do not share your OTP or PIN with anyone, including Logo_horizontal.png.
If you still encounter issues, contact us via Live Chat in the app or email care@nanovest.io.