Follow these steps:
1. Open theapp and enter the registered phone number, then click continue.
2. On the "Enter 2FA Code" page, select the "Reset 2FA" button.
3. Enter the PIN.
4. Enter the correct NIK number according to your KYC data.
5. Choose the OTP delivery method to verify your account, you can use email or phone number.
6. Enter the OTP you received according to the method you previously selected.
7. Your Two-Factor Authentication (2FA) code has been successfully reset, please try to log in again.
Having other issues? Feel free to contact us via Live Chat in the app or email care@nanovest.io for further assistance.