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How do I claim insurance if there is an issue with my order?

You can contact our Customer Service for further information.

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  • Is the delivery of physical gold insured?
  • How long does it take to process and print gold after placing an order?
  • Does the printed Gold come with a gold certificate?
  • Is there a warranty or guarantee for the authenticity of the gold I receive?
  • Can I send the gold print result to a specific address through the Nanovest app?
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