How to change your phone number independently?

You can follow these steps to change your phone number on your own:

Method Steps
Email & PIN

1. On the login page, click on "Having trouble with your phone number?"
2. Choose one of the reasons why you want to change your phone number: 
     a. My registered number is inactive or lost
     b. I forgot the registered number

3. Choose use email & PIN

4. Enter email

5. Enter a 4-digit PIN

6. Enter the OTP code you received during email verification

7. Enter the new phone number

8. Make sure the data combination you entered is correct.
9. Congratulations! Your new phone number is now ready to use.

NIK & PIN

1. On the login page, click on "Having trouble with your phone number?"
2. Choose one of the reasons why you want to change your phone number: 
     a. My registered number is inactive or lost
     b. I forgot the registered number

3. Choose use NIK & PIN

4. Enter NIK

5. Enter a 4-digit PIN

6. Enter the OTP code you received during email verification

7. Enter the new phone number

8. Make sure the data combination you entered is correct.
9. Congratulations! Your new phone number is now ready to use.

If you are still having trouble, please fill out the following form : Request Form for Nanovest Account Changes

Any other issues? Let's chat with us via Live Chat in the app or email care@nanovest.io

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