Why hasn't my deposit of IDDR from another platform to Nanovest arrived yet?

There are several things you need to consider:

  1. Ensure that the crypto asset you are using for the deposit is logo iddr_1.png.
  2. Make sure the wallet address you entered is an logo iddr_1.png wallet.
  3. Ensure the network you are using is BNB (BEP20).

If the withdrawal status is successful but still hasn't arrived, you can contact us via Live Chat in the app or email care@nanovest.io for further assistance.

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