I haven't received the verification email or OTP email?

If you haven't received the OTP code in your email, please check the following:

  • Make sure the email address you entered is correct (no typos, complete, and accurate).
  • Check your email storage. If it’s full, delete unnecessary emails or upgrade your storage capacity.
  • Look in the Spam, Promotions, or Primary folders.
  • Enter the 6-digit verification code from the verification email into the Nanovest app.

If you still haven't received the verification email or OTP after checking all folders, please contact us via Live Chat in the app or email us at care@nanovest.io.

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