Here are some steps you can take to upload Identity Card complies with the provisions of the KYC process:
- Make sure the lighting is sufficient when taking Identity Card photos (not too bright or too dark)
- Make sure you use a stable internet connection
- Make sure you are using the latest version of the Nanovest application
- Make sure the Identity Card photo is not cropped
- Make sure the Identity Card photo is not damaged
- Make sure the Identity Card photo is legible (not blurry)
- Make sure the Identity Card photo matches the physical Identity Card (not edited)
- Make sure you use the original Identity Card photo (not a photocopy of Identity Card)
*Here is an example of a KTP photo that complies with the guidelines
*Here is an example of a KTP photo that does not comply with the guidelines
(Picture 1. Damaged KTP)
(Picture 2. Blurry KTP)
(Picture 3. Edited KTP)
(Picture 4. Photocopy of KTP)